We build software and AI systems that take manual work off your staff.
We have built software for government agencies, research centers and companies since 2008: 18 years, without a gap. We build the system, train your staff to run it, and write down how it works. Systems we built in 2012 and 2016 are still in use today.
Selected results for state and city government
4.2M4.2M4.2M - vaccinations processed through MassVax, the scheduling system we built for Maryland.
45M45M45M - text messages sent and received for two state health departments during contact tracing.
1M1M1M - vaccination appointments scheduled, with 10,000 a day at the peak.
- 2016
- the year our work for the DC Department of Public Works began. It has continued without a break.
Three ways to work with us
Every project ends with the system in use and your staff trained to use it.
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Custom software
A system you own. We build it on your own data, document it, and train your staff to run it. Examples: one data warehouse for a dozen city systems, and a travel insurance sales platform in eight countries.
How we build custom software
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AI systems
Software that does the repetitive part of skilled work: data entry, follow-up and reformatting. It shows its sources and asks a person before any decision that matters. We built the EPIIC Assistant, a proposal advisor for a National Science Foundation program, and we run our own company the same way.
How we build AI systems
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Products
Two systems we built for clients and now license by the year: SimplyScholar for research centers, and service alerts for city public works departments. We host, maintain and support them.
See our products
Selected work
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COVID-19 response systems for Maryland and Delaware
We built the systems for contact tracing, mass vaccination scheduling and community testing. They handled 1.5 million contact tracing cases and 45 million text messages across both states, and processed 4.2 million vaccinations.
Maryland and Delaware
Prime contractor, 2020-2023 -
Maryland's state website, rebuilt in four days to handle 150,000 requests a minute
We rebuilt the site in four working days, ahead of a press conference by the governor. It stayed up under the traffic that followed.
State of Maryland
2020 -
One live data warehouse for the DC Department of Public Works
We joined a dozen agency systems into one data warehouse, with maps and live updates from crews in the field. It holds about 100 million readings from a 200-vehicle fleet. Reporting that arrived once a week as a spreadsheet now updates within minutes.
DC Department of Public Works
Continuous since July 2016 -
A travel insurance sales platform in eight countries
We designed and built the platform from the start. It sells about $120 million a year in policies. We finished our work in 2015, and the platform is still selling policies today.
Travel insurance group, through Innate
Subcontract, 2012-2015
How we work
A senior engineer leads every project, from the first call to the day we hand it over. The person who scopes your project is the person who builds it.
- A fixed scope and an end date
- New projects are priced as a fixed fee. Before we finish, your staff are trained and the system is documented.
- 18 years, without a gap
- We started in fall 2008 with the Defense Acquisition University's online learning system, for Booz Allen Hamilton. DC Public Schools followed in 2010, a travel insurance platform in 2012, and the DC Department of Public Works and National Science Foundation research centers in 2016. We were the prime contractor on the COVID-19 response for Maryland and Delaware.
- Security reviews, from both sides
- We hold a SOC 2 Type II report dated 2024, and in 2026 we took a client through their own SOC 2. We built and ran Health Insurance Portability and Accountability Act (HIPAA) infrastructure for a state health department.
- We run our own company on AI
- Since 2025, one AI assistant has prepared our daily briefings, sorted our email, turned meeting recordings into action items, and checked our invoices against logged time.
Recent writing
What we learned building these systems.
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Sep 23, 2026 · 8 min read
How we triage email with rules, AI and checks in code
Our operations platform sorts new email every five minutes on weekdays.
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Sep 15, 2026 · 6 min read
How to automate follow-up when deadlines slip
An automated reminder needs to know where the deadline came from, whether the owner agreed to it, and what has changed since it was set.
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Sep 8, 2026 · 5 min read
How we cut thirteen alerting agents down to one
Our thirteen AI agents each sent useful alerts, but together they were noise.
Common questions
What does a project cost?
The AI Workflow Review and the Production Readiness Review are $12,000 each, for two weeks, at a fixed price. New projects are priced as a fixed fee, and we give you a price range on the first call.
How long does a build take?
A system for one workflow takes six to eight weeks. Larger systems take three to six months.
Can you finish an AI project we already started?
Yes. The Production Readiness Review tells you what is stopping it, what it takes to finish, and what that costs.
Do we need to be using AI already?
No. Many clients start with a task their staff do by hand. The AI Workflow Review prices two or three of those tasks and tells you which one to do first.
Can you work with sensitive data?
Yes. We built and ran HIPAA infrastructure for a state health department, and it passed the state's security review. We also built a student case management system for a public school system, under the Family Educational Rights and Privacy Act (FERPA). We hold a SOC 2 Type II report dated 2024 and can send it to you.
How can we hire you?
You can hire us directly, through Maryland's Consulting and Technical Services+ (CATS+) contract in all ten functional areas, or as a subcontractor. We are registered in SAM.gov. Research centers can pay for our work from their grant.
Tell us about one task that takes your team too long.
In a 30-minute call, we will tell you if it is worth building, what it would cost, and how long it would take.